All you are really looking for here is their assurance that they will do their very best to help your son or daughter. Anything more in the way of promises or guaranty is a bit over the top. They can't perform miracles if your child doesn't want recovery at this time, but something may sink in that he or she can draw from later when more receptacle to treatment.

By the way, he or she is still your most precious commodity, even if it doesn't seem like it at the moment.